Refund policy

Customer satisfaction is our priority. If you are not satisfied with your purchase, you may request a return according to the guidelines below.

Return Period

You may request a return within 30 days after receiving your order.

Return Requirements

To be eligible for a return, items must:

• Be unused and in the original condition.
• Include original packaging and accessories.
• Have all included labels and materials.
• Be returned without damage caused by improper handling.

Returned items will be reviewed before a refund is approved.

Items Not Eligible for Return

Returns are generally not accepted for:

• Personalized products.
• Custom-made merchandise.
• Digital products.
• Gift cards.
• Final sale or clearance items.
• Products that have been used, modified, or damaged.

Refund Processing

Once your return has been received and inspected, we will notify you of the approval status.

Approved refunds will be processed through the original payment method. The time required for funds to appear may vary depending on your payment provider.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please keep the product and packaging available while the issue is reviewed.

Return Shipping

Customers are responsible for return shipping costs unless the return is caused by an error in fulfillment or a confirmed product issue.